Welcome to The Golden Charter Trust

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Recent media coverage regarding the Financial Conduct Authority’s (FCA) regulation of the funeral plan market, which will take effect from 29 July 2022, suggested that some funeral planning companies may leave the market entirely.

The Trustees of The Golden Charter Trust would like to reassure the customers and plan holders of Golden Charter funeral plans that we welcome greater regulation of the market. Golden Charter Limited is one of the big three funeral planning companies in the UK and was one of the first to submit an application to the FCA. At this date, the FCA has not published the outcome of any application but the status of applications is updated regularly on their website at www.fca.org.uk/consumers/funeral-plans/providers-list

The Golden Charter Trust is a separate, independent entity from Golden Charter Limited and customers’ and planholders’ funds continue to be held safely and securely by the Trust.

If you have any specific questions or concerns about your funeral plan, please contact Golden Charter Limited directly on 0800 833 800.

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When you purchase a funeral plan from Golden Charter, you need confidence that the money you have paid will be safely protected until it is required to pay your selected funeral director who has guaranteed to carry out the services of your funeral plan.

The Golden Charter Trust exists for this purpose, and so safeguards the long-term interests of both planholders and funeral directors.

Golden Charter funeral plans are sold by Golden Charter Limited, and if you are looking to purchase a funeral plan, or have a query on an existing plan, please contact Golden Charter Limited directly.

The Golden Charter Trust (“the Trust”) is an entirely separate legal entity from Golden Charter Limited, with its own Board of independent Trustees.

Please explore our website to learn more about the Trust, its people and its carefully selected investment managers and professional advisors.